Transform Your Business Into A Social Enterprise



Salesforce.com
Salesforce.com is the enterprise cloud computing company that is leading the shift to the Social EnterpriseTM. Our trusted cloud platform and apps—including our flagship CRM solution—help employees collaborate easily and connect with customers like never before.
And thanks to the cloud, all of it comes with low cost, low risk, and fast results. Our100,000+ successful customers tell the story best.
Salesforce.com Leadership
Salesforce.com prides itself not only on award-winning technology, but also on the talent of its people. The company is thriving under the guidance and leadership of some of the brightest minds and most experienced executives in business.
Asia Pacific executive team
The executive management team at salesforce.com is comprised of:
Executive team
The executive management team at salesforce.com is comprised of:
·         Marc Benioff, Chairman & CEO
Board of directors
The current board of directors at salesforce.com is comprised of:
·         Marc Benioff, Chairman & CEO

World Wide Corporate Headquarters
The Landmark @ One Market 
Suite 300 
San Francisco, CA, 94105 
United States 
Main: 415-901-7000 
Fax: 415-901-7040 
Sales: 1-800-NO-SOFTWARE 
Technical Support: 415-901-7010 
Email: 
info@salesforce.com 
Contact Sales

Welcome to the
Social Enterprise

Social media is dramatically changing how we connect, share, and collaborate. It’s time to transform your business for this new reality. To engage in new ways with customers, employees, and everyone that matters to your business.

What is CRM?

For sales and marketing
For sales managers, CRM cloud apps provide real-time visibility into their team’s activities so they can forecast sales with confidence. For sales reps, CRM cloud apps make it easy to manage customer information so reps spend less time handling data and more time with customers.
For marketers, nothing is more important than tracking the sales that result from leads generated through marketing campaigns on your Web site, in email, or with Google AdWords. CRM cloud apps let marketers track leads and sources, route leads to the right salespeople in real time, and provide the analytics to see what’s working and what can be improved. Learn more

For customer service
Your customers have questions about your products. Today, they might go to Google or Twitter to look for answers and only contact your call center if they can’t find what they need. To deliver stellar customer service, you need to connect all the conversations that happen on social networks with the internal knowledge your agents use every day. That way, your customers get answers fast and are happy. And it costs you less. Learn more
CRM Cloud Platform
CRM cloud apps need to be easy to use for sales, marketing, and service professionals in any industry. That’s why smart companies rely on a CRM platform that gives them complete freedom to customize CRM for their business. It’s the best way to boost adoption and make sure your CRM apps are working the way you do.
CRM Cloud Infrastructure
Successful CRM customers rely on a proven, trusted infrastructure—the servers and software in a data center—for running their CRM applications. For CRM to work effectively, it must have three characteristics:
·         High reliability – uptime that exceeds 99.9%
·         High performance – data access in less than 300 ms
·         High security – industry certifications such as ISO27001 and SAS 70 Type II
An effective CRM infrastructure is based on multitenancy: multiple customers sharing common technology and all running on the latest release, much like Amazon.com or Google. With multitenancy, you don’t have to worry about application or infrastructure upgrades—they happen automatically. In fact, multitenancy lets companies focus on managing CRM, not managing technology.

Trusted cloud apps and platform
for the Social Enterprise

Most-popular CRM. Easy collaboration. Proven cloud platform.

Salesforce.com offers everything you need to transform your business into a Social Enterprise, so you can connect to customers and employees like never before. With no software or hardware to install, you're up and running—and seeing a positive impact on your business—quickly.
Super Charge your sales

Sales Cloud

Give reps and execs what they need to connect with customers and close deals faster.
Join the conversation

Chatter

Collaborate with co-workers on your private employee social network. Stay up-to-date with the people, content, and data that matter most.


Radian6

Make sense of the social media buzz with social monitoring. Listen, measure, and engage with your customers across the social Web.
Delivering Amazing Services

Service Cloud

Delight your customers with faster, more responsive service across every channel—from the contact center to customer social networks.

Remedyforce

The leading ITIL-based help desk, now in the cloud.

Desk.com

The social help desk for small business. Deliver customer service via the phone, email, Web, chat, mobile devices, Facebook, and Twitter.

Build Killer Apps

Force.com

Rapidly build custom employee apps on our proven cloud platform.

Database.com

The trusted, proven cloud database for all your social enterprise data.

Heroku

Build powerful customer apps in Ruby or Java, and instantly deploy and scale them to millions of users.

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