Salesforce.com
Salesforce.com is the enterprise cloud computing company that is
leading the shift to the Social
EnterpriseTM. Our trusted cloud platform and
apps—including our flagship CRM solution—help employees collaborate easily and
connect with customers like never before.
And
thanks to the cloud, all of it comes with low cost, low risk, and fast results.
Our100,000+ successful customers tell
the story best.
Salesforce.com
Leadership
Salesforce.com prides
itself not only on award-winning technology, but also on the talent of its
people. The company is thriving under the guidance and leadership of some of
the brightest minds and most experienced executives in business.
Asia Pacific executive team
The executive
management team at salesforce.com is comprised of:
Executive team
The executive
management team at salesforce.com is comprised of:
Board of directors
The current board of
directors at salesforce.com is comprised of:
World Wide Corporate Headquarters
The Landmark @ One Market
Suite 300
San Francisco, CA, 94105
United States
Main: 415-901-7000
Fax: 415-901-7040
Sales: 1-800-NO-SOFTWARE
Technical Support: 415-901-7010
Email: info@salesforce.com
Contact Sales
The Landmark @ One Market
Suite 300
San Francisco, CA, 94105
United States
Main: 415-901-7000
Fax: 415-901-7040
Sales: 1-800-NO-SOFTWARE
Technical Support: 415-901-7010
Email: info@salesforce.com
Contact Sales
Welcome
to the
Social Enterprise
Social
media is dramatically changing how we connect, share, and collaborate. It’s
time to transform your business for this new reality. To engage in new ways
with customers, employees, and everyone that matters to your business.
What is CRM?
For sales and marketing
For sales managers, CRM cloud apps provide real-time
visibility into their team’s activities so they can forecast sales with
confidence. For sales reps, CRM cloud apps make it easy to manage customer
information so reps spend less time handling data and more time with
customers.
For marketers, nothing is more important than tracking
the sales that result from leads generated through marketing campaigns on
your Web site, in email, or with Google AdWords. CRM cloud apps let marketers
track leads and sources, route leads to the right salespeople in real time,
and provide the analytics to see what’s working and what can be improved. Learn more
|
For customer service
Your customers have questions about your products.
Today, they might go to Google or Twitter to look for answers and only
contact your call center if they can’t find what they need. To deliver
stellar customer service, you need to connect all the conversations that
happen on social networks with the internal knowledge your agents use every
day. That way, your customers get answers fast and are happy. And it costs
you less. Learn more
|
CRM Cloud Platform
CRM cloud apps need to
be easy to use for sales, marketing, and service professionals in any industry.
That’s why smart companies rely on a CRM platform that gives them complete
freedom to customize CRM for their business. It’s the best way to boost
adoption and make sure your CRM apps are working the way you do.
CRM Cloud Infrastructure
Successful CRM
customers rely on a proven, trusted infrastructure—the servers and software in
a data center—for running their CRM applications. For CRM to work effectively,
it must have three characteristics:
·
High reliability – uptime that exceeds 99.9%
·
High performance – data access in less than 300 ms
·
High security – industry certifications such as ISO27001 and SAS
70 Type II
An effective CRM
infrastructure is based on multitenancy: multiple customers sharing common
technology and all running on the latest release, much like Amazon.com or
Google. With multitenancy, you don’t have to worry about application or
infrastructure upgrades—they happen automatically. In fact, multitenancy lets
companies focus on managing CRM, not managing technology.
Trusted
cloud apps and platform
for the Social Enterprise
Most-popular
CRM. Easy collaboration. Proven cloud platform.
Salesforce.com offers everything you need to
transform your business into a Social Enterprise, so you can connect to customers and employees like never
before. With no software or hardware to install, you're up and running—and
seeing a positive impact on your business—quickly.
Super Charge your sales
Sales Cloud
Give reps and execs what they
need to connect with customers and close deals faster.
Join the conversation
Chatter
Collaborate with co-workers on
your private employee social network. Stay up-to-date with the people, content,
and data that matter most.
Radian6
Make sense of the social media
buzz with social monitoring. Listen, measure, and engage with your customers
across the social Web.
Service Cloud
Delight your customers with
faster, more responsive service across every channel—from the contact center to
customer social networks.
Remedyforce
The leading ITIL-based help
desk, now in the cloud.
Desk.com
The social help desk for small
business. Deliver customer service via the phone, email, Web, chat, mobile
devices, Facebook, and Twitter.
Force.com
Rapidly build custom employee
apps on our proven cloud platform.
Database.com
The trusted, proven cloud
database for all your social enterprise data.
Heroku
Build powerful customer apps in
Ruby or Java, and instantly deploy and scale them to millions of users.
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